About Eagle Analytix

Eagle Analytix is a U.S.-based AI and machine learning company building advanced tools for ticket resale market analysis. Our platform helps entertainment and event partners analyze ticket pricing, demand trends, resale activity, and market behavior for concerts, sports, and major live events.

Role Overview

We are looking for a Malaysia- or Philippines-based part-time Consumer Insights Assistant to help our U.S. marketing and product team understand local event culture, online trends, and customer behavior.

This is a non-technical role. You do not need AI, software, or data science experience. The most important requirement is strong real-world knowledge of how people in Malaysia and the Philippines react to major events such as BTS concerts, K-pop performances, World Cup matches, football games, festivals, and other high-demand live events.

Your insights will help our team better understand ticket buyers, fan behavior, resale demand, hype cycles, trust concerns, and local marketing angles.

Responsibilities

Research how people in Malaysia and the Philippines react to major entertainment and sports events
Study local fan behavior around concerts, K-pop, football, festivals, and international performances
Monitor online communities, social media trends, Facebook groups, TikTok, Telegram, WhatsApp groups, forums, and event-related discussions
Provide weekly insights about trending events, ticket demand, customer behavior, and cultural patterns
Help our U.S. marketing team understand local language, slang, humor, trust factors, and buying psychology
Review marketing ideas and suggest how to make them feel more natural for Malaysian and Filipino audiences
Identify local communities, influencers, pages, and discussion spaces related to live events and entertainment
Support competitor and market research for ticket resale, event discovery, and fan engagement

Requirements

Currently living in Malaysia or the Philippines
Strong understanding of local culture, online communities, and event-going behavior
Good knowledge of entertainment, sports, concert, and fan culture
Comfortable using the internet, social media, messaging apps, and online communities for research
Able to explain local customer behavior clearly to a U.S.-based team
Basic English communication skills
Honest, reliable, and able to work independently
Available for part-time remote work
Willing to complete a standard background or reference check where legally permitted

Nice to Have

Experience in market research, digital marketing, social media research, or community management
Familiarity with ticket resale, event promotion, entertainment marketing, or sports fan communities
Strong understanding of adult consumer behavior, especially male consumers in their 30s and 40s
Active awareness of local trends on TikTok, Facebook, Instagram, Telegram, WhatsApp, and local forums
Ability to speak Bahasa Melayu, Tagalog, Cebuano, or other local languages
Interest in concerts, football, basketball, K-pop, festivals, or live entertainment

Ideal Candidate

The ideal candidate lives in Malaysia or the Philippines and deeply understands how local people think, communicate, and react around major events. You may not be technical, but you are culturally aware, active online, and able to explain local behavior in a practical way.

We especially value someone who can help us understand the mindset of local event fans and ticket buyers.