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QBO and Omni Expert (USA - Remote)

3 小时前发布|United States|$34/h|Freelance|3-5 years|Turing
Quickbooks

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⚠️ 翻译说明: 本职位信息由AI翻译,如有任何不准确或歧义之处,请以英文原版为准。

Role Overview

This is a full-time (8 hours/day) 40 hours per week commitment with at least 4 hours per day and a minimum of 20 hours per week, with a 4-hour overlap with PST. Contract duration is set to an initial 8 weeks.

About Turing:

Turing is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems.

Turing helps customers in two ways: Working with the world's leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies.

Role Overview:

We are seeking experienced finance professionals to provide omnichannel chat support for SMB (small and medium-sized business) owners. This role involves answering both general help questions and complex, data-heavy accounting queries.

Requirement:

Active user of QuickBooks Online (QBO)

  • Proven experience in accounting or bookkeeping
  • Prior experience with omnichannel chat support
  • Strong understanding of financial concepts and data analysis
  • Ability to handle complex, data-driven accounting questions
  • Experience working with SMB clients is preferred.

Responsibilities:

  • Respond to customer queries via omni chat platforms
  • Handle accounting-related questions requiring deep financial expertise
  • Support SMB business owners with bookkeeping and financial guidance
  • Analyze and interpret financial data to provide accurate responses
  • Complete assigned PPT-based tasks as needed

Nice to Have:

  • SMB business owners with hands-on accounting experience
  • Previously engaged experts with relevant domain expertise
  • Accountants/bookkeepers comfortable with high-volume, data-heavy queries

Perks of working with Turing:

  • Work at the forefront of AI applications in accounting and finance.
  • Fully remote and flexible work environment.
  • Opportunity to collaborate on high-impact projects with global reach.

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