Web Operations Manager (CMS / AEM)

Role Overview

We're looking for a Web Operations Manager to own day-to-day management of a global corporate website, including content governance, CMS execution, and coordination with internal stakeholders and external development teams. This role combines hands-on CMS work (AEM), content optimization, and light project management.

Responsibilities

• Own website content updates and lifecycle (create, update, retire content)
• Execute updates directly in CMS (Adobe AEM preferred)
• Manage incoming requests from internal stakeholders (HR, IR, Sustainability, etc.)
• Ensure all content meets SEO, accessibility, and brand standards
• Optimize content structure, metadata, and formatting for web and LLM readability
• Translate business requests into tickets and coordinate with dev/vendor teams
• QA and validate updates before publishing
• Monitor site health (performance, broken links, content freshness) and flag issues

Requirements

• 3-5+ years in web operations, CMS management, or digital production
• Hands-on experience with a CMS (AEM strongly preferred)
• Experience managing website content at scale (corporate or enterprise sites)
• Familiarity with SEO basics (metadata, headings, content structure)
• Experience working with cross-functional stakeholders
• Ability to manage multiple requests and prioritize effectively
• Basic understanding of HTML/CSS and web publishing workflows
• Experience with JIRA or similar ticketing systems preferred