Web Operations Manager (CMS / AEM)
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Role Overview
We're looking for a Web Operations Manager to own day-to-day management of a global corporate website, including content governance, CMS execution, and coordination with internal stakeholders and external development teams. This role combines hands-on CMS work (AEM), content optimization, and light project management.
Responsibilities
- Own website content updates and lifecycle (create, update, retire content)
- Execute updates directly in CMS (Adobe AEM preferred)
- Manage incoming requests from internal stakeholders (HR, IR, Sustainability, etc.)
- Ensure all content meets SEO, accessibility, and brand standards
- Optimize content structure, metadata, and formatting for web and LLM readability
- Translate business requests into tickets and coordinate with dev/vendor teams
- QA and validate updates before publishing
- Monitor site health (performance, broken links, content freshness) and flag issues
Requirements
- 3-5+ years in web operations, CMS management, or digital production
- Hands-on experience with a CMS (AEM strongly preferred)
- Experience managing website content at scale (corporate or enterprise sites)
- Familiarity with SEO basics (metadata, headings, content structure)
- Experience working with cross-functional stakeholders
- Ability to manage multiple requests and prioritize effectively
- Basic understanding of HTML/CSS and web publishing workflows
- Experience with JIRA or similar ticketing systems preferred
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